FAQ

  1. How can you obtain access to the NRL?
  2. What about charges?
  3. Can I buy books from the NRL collections?
  4. How fast is your ILL delivery?
  5. I borrowed a book from you via a local library, can I renew it online?
  6. I want an article from your collection, so how do I get it?
  7. Do you loan anything from your collection?
  8. Can I obtain single issues of periodicals through the Interlibrary Loan system?
  9. Why is your database such a mess? I checked the availability of a magazine and thought I had found what I was looking for. At first the magazine seemed available, but then a list popped up saying that I could borrow only some of that year’s numbers. Which of these is true?
  10. Do you have collections of newspapers?
  11. I tried to find books on certain subjects in your database. I was unable to find them, why?
  12. You are donated a publication that you already have in your collections, what do you do?
  13. A patron of ours needs a long-term loan for research work. Do you have, for instance, 12-month loan periods?

Q: How can you obtain access to the NRL?
A: You can obtain a library card and borrowing rights by sending an e-mail to our ILL department. WE ONLY ACCEPT LIBRARIES AS OUR CUSTOMERS, NOT PRIVATE INDIVIDUALS!

Q: What about charges?
A: All our services are free of charge.

Q: Can I buy books from the NRL collections?
A: That's not possible. What we have, we try to keep.

Q: How fast is your ILL delivery?
A: The interlending service is fast and efficient, max. 24 hours.

Q: I borrowed a book from you via a local library, can I renew it online?
A: No. The loan is on your local library card, so only the librarian can renew it online. You can renew material by phoning ILL services (+358 294 117 680) or by sending an e-mail to the following address: ill.varastok[at]varastokirjasto.fi.

Q: I want an article from your collection, so how do I get it?
A: We send the article to your local library by e-mail in PDF format. Delivery is free of charge.

Q: Do you loan anything from your collection?
A: Everything that is found in our database (with the exception of the latest printed versions of e-journals or magazines in the ACM digital library).

Q: Can I obtain single issues of periodicals through the Interlibrary Loan system?
A: Yes. However, some periodicals are found only in bound annual volumes in which case we send you the whole volume.

Q: Why is your database such a mess? I checked the availability of a magazine and thought I had found what I was looking for. At first the magazine seemed available, but then a list popped up saying that I could borrow only some of that year’s numbers. Which of these is true?
A: You should rely on the information that pops up first (Summary Holdings:). The lists that (may) follow are remnants of the old database. Take no notice, we are getting rid of them.

Q: Do you have collections of newspapers?
A: No.

Q: I tried to find books on certain subjects in your database. I was unable to find them, why?
A: Our cataloguing is minimal, with no classification. You might try to search according to the title - enter the whole title or the first word(s) of it.

Q: You are donated a publication that you already have in your collections, what do you do?
A: We either discard it for paper recycling or put it in our collection of extra copies. In the latter case, it finally ends up in a library that does not have the publication.

Q: A patron of ours needs a long-term loan for research work. Do you have, for instance, 12-month loan periods?
A: The loan period for registered individual borrowers is always five weeks. Materials may be renewed 10 times at most, provided that no one else has placed a reserve on that material.